At Spornex, we are committed to ensuring our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we offer a 7-day return policy.

1. Return Policy

• You have 7 days from the date of delivery to initiate a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• To initiate a return, please contact our customer service team at with your order number and details of the product you wish to return.
• Once your return is approved, you will receive instructions on how to send the item back to us.

2. Refund Policy

• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
• Please note that shipping costs are non-refundable.

3. Exchange Policy

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at .
• In the case of exchanges, we will cover the shipping costs for the new item.

4. Non-returnable Items

• Certain items cannot be returned, including but not limited to, gift cards, downloadable software products, and personalized or custom-made items.

If you have any questions or concerns about our return, refund, and exchange policy, please reach out to our customer service team at info@spormart.com. We are here to help and ensure you have a positive shopping experience with Spormart.